Combining industry-focused lawyer groups with tactics such as knowledge management can improve client service and enhance value. The challenge is knowing how to use existing systems to capture industry information and leveraging that information into knowledge that is useful to clients. In the article “Industry groups: natural fit for knowledge mgmt.” partner Carolyn J. Buller, firmwide industry coordinator at Squire Sanders, discusses a range of approaches for gathering expertise from across practice areas to focus institutional knowledge on a particular industry.
Reprinted with permission from the July 5, 2010 edition of THE NATIONAL LAW JOURNAL © 2010 ALM Media Properties, LLC. All rights reserved. Further duplication without permission is prohibited. For information, contact 877-257-3382, firstname.lastname@example.org or visit www.almreprints.com.