On May 18, 2016, partner Monica Desai testified as an industry expert before the Senate Committee on Commerce, Science, & Transportation in a hearing examining the effects of the Telephone Consumer Protection Act (TCPA) on consumers and business. The TCPA principally restricts making calls or sending text messages to cell phones when using certain dialing equipment. Chairman John Thune (R-SD) said that the TCPA, enacted 25 years ago, was “showing its age,” and one of the purposes of the hearing was to allow the Committee to examine the impact of the TCPA on communications between businesses and consumers in the changing communications marketplace.
Monica’s testimony discussed how the TCPA has been transformed into a sword for abusive lawsuits against compliance-minded companies trying to make calls and send texts to consumers. Monica provided recommendations to the Committee to help address these detrimental impacts, and will be working with the Committee in the coming weeks to respond to further questions and concerns that the Senators may have. Her testimony is available to read here and to watch here.
Monica previously served in the Federal Communications Commission as Chief of the Consumer & Governmental Affairs Bureau, the Bureau that oversees implementation of the TCPA, and since joining our firm has counseled clients from a variety of industries on TCPA compliance, including those from the communications, retail, financial services, energy, education and technology sectors.