Chairman of Retail Economics Discusses the Experience Economy and Its Importance to Retailers – Stephen Robertson Video Interview

    December 2017

    Our annual Retail Debate, held in London on 2 November, brought together some of the leading names in retail to discuss the Experience Economy, as referenced in our report The Retail Experience Economy: The Behavioural Revolution.

    Here, Chairman of Retail Economics, Stephen Robertson discusses why embracing the experience economy is important to retailers.