Big Data in Not Untethered – Consumer Protections Exist

    View Author October 2019

    Despite concerns insurance regulators and others have raised about the use of “Big Data” – consumer specific, unconventional data for insurance underwriting and rating – little attention has been paid to consumer protections that exist in current law. Regulators routinely express concerns about the types of consumer data that insurance companies may be using, whether consumers know what personal data is used and whether consumers can check the accuracy of such data or correct it. When expressing such concerns, regulators tend to focus on the use of data, but rarely mention protections in current law that address their concerns.

    While there are numerous important regulatory and public policy issues around the use of Big Data in insurance, Columbus partner Mary Jo Hudson and of counsel Sue Stead take a closer look at consumer protections that already exist in a recent Journal of Insurance Law and Regulation article.