Leading a Business Through a Pandemic with Rajiv Sharma, CEO of Coats

In the first of our Taking the Lead podcast series, Rajiv Sharma, group chief executive of Coats, talks to Matthew Kirk, international affairs advisor, about leading the business through the COVID-19 pandemic. He explores the steps taken by the company this year to support its employees, their families and local communities; how it overcame the technological challenges of communicating in a time of crisis; the importance of a robust risk management and governance framework in maintaining business continuity; and the impact of the company’s culture and values on employee engagement during difficult times.