LegalTech innovators, distinguished legal professionals and educators will team up to discuss client experience.
The experience that a client has with a brand, either positive or negative, can have a major influence on law firms. Clients go through a long journey, from awareness to advocacy, and each and every member of a legal practice should offer high-value experiences to clients.
Join Calls9 for what will be a fascinating afternoon of discussing and exploring client experience.
Panellists
Paul Mann – Corporate Partner, Squire Patton Boggs
Adam Roney – Founder and CEO, Calls9
Patrick Grant – ULTRA Project Director, The University of Law
Eve Roodhouse – Chief Officer of Economic Development, Leeds City Council