Charmian Aw

Data

• Lead counsel for one of the world’s largest technology conglomerates in data privacy surveys, some covering up to 82 jurisdictions each. Topics surveyed include data protection officer and local representative requirements, children’s privacy and cross-border transfer and localisation rules.*
• Advised one of the world’s largest fintech companies on its negotiations with a leading payments provider on the parties’ data processing contract.*
• Advised a leading payments processor on a confidential and sensitive regulatory request for information disclosure.*
• Advised a healthcare services provider on data law and contract implications relating to its distribution of pharmaceuticals in Asia.*
• Assisted a listed hotel and property developer regarding compliance with applicable obligations under Singapore’s data protection law and the European Union’s General Data Protection Regulation.*
• Supported a publicly listed technology multinational corporation to conduct a data protection and cybersecurity impact assessment for Asia, starting with Vietnam, Singapore and Japan.*
• Advised a publicly listed multinational technology company headquartered in China of its data protection obligations in connection with its e-commerce, retail, internet and technology businesses in the region.*
• Supported a leading airline on company-wide data protection in the implementation of measures for compliance with the requirements in Singapore and the California Consumer Privacy Act.*
• Conducted gap assessments for a publicly traded financial information and analytics company to comply with applicable obligations under the European Union’s General Data Protection Regulation and Singapore’s Personal Data Protection Act.*
• Developed compliance programs to enable the operationalisation of practices and procedures to comply with data protection law on a day-to-day basis, including preparing questionnaires and establishing self-conduct, and developing and implementing standard operating procedures to ensure that business practices comply with applicable requirements for a variety of clients.*

Tech and Media

• Advised a global gaming company on an Asia Pacific-wide project for its marketing and promotions activities.*
• Acted for a health data analytics company on a high-profile partnership with a leading wearables manufacturer.*
• Advised a global medical device manufacturer on its digital marketing campaign spanning a dozen jurisdictions in Asia, covering direct-to-consumer marketing, medical advertising, consumer protection and data privacy.*
• Acted for a software company in preparing its licence agreements for a suite of AI-enabled products.*
• Assisted a leading German car manufacturer to draft template information technology and software licensing terms and conditions to fulfil business operation and procurement requirements.*
• Advised an advertising company in the rollout of a presence and online advertising initiative for all the major internet service providers in Singapore.*
• Advised on a master licence agreement between a key Singapore print media company and a foreign online advertising solutions provider in relation to targeted video commercials on a newly launched web-based platform that allowed internet users to view rich media and video commercials online without buffering. The scope of work included advising on and drafting contractual provisions relating to intellectual property rights (including copyright, patent and trademark issues), not only in relation to each party's individual media platforms, but also with respect to a newly created co-branded platform.*
• Assisted a major Singapore-based insurance company in drafting software customisation and licensing agreements with its IT solutions vendors.*
• Acted as lead counsel for a liquified natural gas provider in a large-scale systems integration project, including advising on consultancy agreements, reviewing and negotiating dozens of information technology licence and maintenance contracts, as well as quotes from software vendors.*
• Advised a utilities provider on its proposed disruptive technology platform, which would enable users to pay for their utilities bills as well as transact at brick-and-mortar stores using a proprietary mobile application, including considering legal risks spanning financial regulations, telecoms and media laws, content and advertising, and data protection issues.
• Advised a major internet service provider and search portal regarding its legal needs for the Asia Pacific region, including instructing and directing counsel in various countries, drafting template service and distributor agreements, adapting end-user software licensing arrangements, and drafting marketing agent agreements.*
• Advised a leading gaming company on the introduction of a revolutionary gaming console, including drafting, reviewing and negotiating numerous regulatory requirements (including multiple market regulators) for the rollout.*
• Advised the largest bank in Asia on its development of a partnership agreement to distribute products and services through e-commerce platforms such as online shopping websites and ride-hailing apps, to be rolled out across multiple jurisdictions including Singapore, India, Indonesia, Hong Kong, Taiwan and Mainland China.*
• Advised an American multinational technology company regarding its legal needs for the Asia Pacific region. This included instructing and directing counsel in various countries, drafting template service and distributor agreements, adapting end-user software licensing arrangements, and drafting data centre documentation and marketing agent agreements.*
• Advised and assisted a leading internet service provider with drafting the terms and conditions of use for its web security services, which were part of the cloud computing service offered to its customers.*
• Delivered an extensive training workshop to an international bank on the legal and regulatory treatment of application programme interfaces (APIs).*
• Advised on and drafted the contractual documentation for major e-commerce and payment services collaborations between banks and technology companies.*
• Successfully represented one of the largest regional banks in structuring and closing a strategic business partnership with Google, where the bank’s payment systems would be made available on Google’s G Pay platform, allowing customers of the bank to use that platform to send and receive funds, and pay merchants.*
• Advised and drafted contractual documentation for National Payments Corporation of India on the linkage of Singapore’s PayNow system and India’s Unified Payments Interface that enables users to make instant and low-cost fund transfers directly from one bank account to another between Singapore and India.*

*Denotes previous firm experience.