This is the second episode in our Workforce WorldView miniseries on workplace investigations, helping employers understand the ins and outs of investigating complaints in the workplace.
We join Chris Kelly and Grace Lancaster as they discuss what UK employers should do when dealing with a “reluctant complainant” – an employee with a legitimate serious complaint who does not want their employer to investigate their issue for a variety of reasons.
This episode explores not only how employers should handle these complainants, but also why an employee might want to avoid a workplace investigation, what factors to consider when deciding whether to investigate and the legal risks of investigating an employee’s grievance – or not.
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Key questions we answer in this episode
Should an employer respect an employee’s request not to investigate a workplace complaint?
How can knowing “why” an employee doesn’t want an investigation be helpful?
How should an investigator handle asking sensitive questions during a workplace investigation?
Can an employer promise confidentiality and anonymity during a workplace investigation?
How might a workplace “culture review” allow an employer to proactively address grievances?
Investigations curveball – can an employee bring a lawyer to a workplace investigation meeting?
How can we help you?
Listen to the full episode for practical insights on how to handle sensitive workplace issues related to reluctant complainants – and look out for future episodes in our Workplace Investigations miniseries. If you have any questions or need support with your workplace investigation process, please get in touch with a member of our Labour & Employment team.