More than ever before, there is a heightened expectation that allegations of personal and corporate wrongdoing are acknowledged and taken seriously. Taking them seriously often means conducting a robust and credible independent investigation. In the wake of serious cover-ups and failures in the investigation process, the stakes have never been higher to ensure that the process is carried out correctly – not only doing the right thing, but also being seen to do the right thing.

Appointing the right investigator is vital to the integrity of the investigation. A misstep, even at this early stage, could derail or undermine the whole process. This guide explores when an independent investigation is appropriate and the steps to take.